Call Center Jobs Hiring in Cebu and Pampanga 2021
Are you a fresh graduate or career shifter looking for job opportunities in the call center industry today? Find out here where to find call center jobs from entry-level positions to a team leader you might be interested to apply in Cebu and Pampanga!
- Why work in a call center industry?
- Jobs available for call centers in Cebu and Angeles Pampanga.
- Career advancement and leadership call center jobs offer
- Conclusion
Why work in a call center industry?
Starting off, you might ask, why must you try to work in a call center business?
Well, this is one of the easiest and fastest ways to get hired today.
- As long as you’re conversational in spoken English and you pass the entire assessment process,
- You are fit to work and flexible for a shifting schedule, and
- You have a willingness to learn all the online tools and the foundation training your future call center company provides.
While other BPO companies hire Spanish, French, or Nihongo speakers for their specific customers, which offer higher compensation packages.
So if you can speak at least two languages fluently, let us say, English and Spanish, then you have options which company offers you better pay.
- Senior High graduates can already apply,
- And for anyone who has customer service experience, whether in a restaurant or hotel, not necessary in a call center company, can apply too.
Jobs available in Cebu and Pampanga 2021
Quickly create an account with applybpo.com today and scan through which positions fit you!
- Sales Manager Expected Salary
- HR Employee Engagement
- Fresh Graduate Front End Developer
- Fresh Graduate Back End Developer
- Paralegal
- Broker Assistant
- Customer Service Representative
- Telemarketer
- Call Center Team Leader
- Technical support engineer
- Lean Six Sigma Minds for Funded Tech Startup
- Appointment Setter
- Account Representative
- Compliance, Enrollment, and Accounting Staff
- Sales Trainer
- Lead Generation Staff and Sales Liason
Career advancement, leadership, and compensation benefits a call center job offers
A call center representative is one of the most common entry-level positions for newbies (less than 6 months employed) in the BPO industry today.
Once you become a tenured employee, that is over six months for some, you can already apply for a higher position, such as team leader, QA (Quality Analyst), etc.
This is one advantage of working in the BPO industry, as you have the flexibility to rise from an agent to a leader in a very short time when you showcase exemplary performance and leadership skills to your coworkers and to superiors.
A team leader supervises a team’s performance on the KPI (key performance indicators) for a particular shift.
He/She also accepts a Sup call (supervisor call) when one of his team cannot solve a customer’s issue.
Or if the customer asks to talk to a supervisor directly.
While a QA does more of the supervision of the entire team.
They (QA) listen to live calls, including one of your calls with your customers, and evaluate how you follow the standard practices of the call flow, how you offer your best solutions and the overall performance of that call.
As you continue to learn day by day about your task, and when you take this opportunity seriously, working in a call center company pays you enormous career advancement and leadership skills training straight from your foreign bosses.
Also, higher compensation benefits with commissions and bonuses follow, depending on the account too.
These will be your benefits working in the call center / BPO industry today:
- SSS (Social Security System)
- Pag-Ibig
- PhilHealth
- some taxes refund, when applicable
- Leave Credits (min. of 15 days/ year)
- Maternity/ Paternity
- Solo Parent Leave
- Free movie tickets/ plane tickets/tour packages/ team dinner celebrations/ etc.
- HMO
Most BPO companies offer the most lucrative HMO (Health Maintenance Organization) to protect employees’ and extended family members’ health and life protection.
And some employees can work and get training abroad for specific accounts their clients handle.
So it’s not a mundane job.
But very challenging yet rewarding in the end when you know you’ve learned a lot and you’ll get to work with many like-minded people who are always aiming for extraordinary success whether in life or in business.
Conclusion
If you’re willing to move to Cebu and Angeles Pampanga today and looking for a call center job, then take advantage of these career opportunities.
Sign up to applybpo.com today, complete the details of your resume, and practice answering the ten (10) easy human resources questions and record them in the cloud!
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This is the most convenient way to send your resume directly to your future employers today!
No more time waiting and risk of traveling to crowded places.
Good luck!
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